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FAQS

1. How long are shipping times?

Your products will ship within one to five days of you placing your order, and then take 10-20 days to reach your doorstep. Each product at Bebaboutic has an estimated delivery time .

 

2. What's your return policy?

All items purchased from Bebaboutic can be returned within 30 days of placing an order. Please indicate your reason of returning and write us an email at bouchra@bebaboutic.com before you return the order, or download the Return&Exchange form and send us an email. We will answer you as soon as possible and explain to you how the return would be processed.
Please don't send back your order until we emailed you back with the appropriate address, which is not the one displayed on the parcel.


3. What happens if I receive the wrong item?

If there’s an issue with your order -- if it’s the wrong size, wrong color, defective, or otherwise not exactly what you wanted -- then simply notify us, and we’ll give you a refund. You won’t be asked to ship the product back to us.

 

4. Do you offer exchanges?

We do not offer exchanges. However, if for any reason you didn’t get the exact product you expected, just let us know and we’ll get you a new one.